At Reaplex Web Design, accessible from https://reaplex.com, one of our main priorities is the privacy of our visitors, clients, and users. This Privacy Policy document contains detailed information about the types of data we collect, how we use it, the legal basis for processing it, your rights under various privacy laws (GDPR, CCPA, etc.), and how you can manage your personal information with us.
1. Information We Collect
We collect different types of information to provide and improve our services. The categories include:
a. Personal Identifiable Information (PII):
- Full name, email address, phone number, job title
- Company or business name
- Billing address and shipping address
- Payment information (collected through secure third-party platforms)
b. Technical Information:
- IP address
- Browser type and version
- Device type
- Operating system
- Referral sources
c. Usage Data:
- Pages visited
- Time spent on each page
- Click patterns
- Scroll data
- Interactions with site elements
d. Marketing Data:
- User preferences
- Feedback submitted
- Interests or behavior regarding our services
2. How We Use Your Information
Your data is used to:
- Deliver, maintain, and improve our website and services
- Respond to your inquiries or requests
- Personalize your user experience
- Provide you with service notifications or updates
- Send promotional offers or newsletters (only with your consent)
- Analyze site usage to improve performance and user experience
- Prevent fraudulent transactions and monitor security
We will never use your information for profiling or automated decision-making without your explicit consent.
3. Legal Basis for Processing
If you are from the European Economic Area (EEA), our legal basis for collecting and using personal data depends on the context in which it is collected. We process your data under the following bases:
- Contractual necessity
- Legal obligation
- Legitimate interest
- Consent
4. Data Retention
We retain your data only for as long as is necessary for the purpose outlined in this policy, including:
- Fulfilling contractual obligations
- Legal or accounting requirements
- Troubleshooting and support needs
You may request deletion of your data at any time.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These include:
- Essential cookies for navigation
- Performance cookies for analytics
- Functionality cookies for remembering your preferences
- Marketing cookies (with consent) to deliver personalized ads
You can control cookie usage through your browser settings.
6. Third-Party Services
We use third-party platforms for:
- Payment processing (Stripe, PayPal, etc.)
- Email marketing (Mailchimp, Brevo, etc.)
- Analytics (Google Analytics, Facebook Pixel)
These platforms only receive data necessary for their functionality and are under contract to maintain the confidentiality and security of your data.
7. Data Security
We take the security of your personal data very seriously and implement a combination of administrative, technical, and physical security measures, including:
- SSL encryption
- Firewall and DDoS protection
- Two-factor authentication (2FA) for internal systems
- Secure data centers and servers
However, no method of transmission is 100% secure. In the event of a data breach, we will notify you promptly.
8. Your Data Rights
Depending on your location, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Lodge a complaint with a data authority
You may contact us at privacy@reaplex.com for data access or concerns.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” You are encouraged to review this page regularly.
11. Contact Us
For any questions regarding this Privacy Policy or your data, contact us:
📧 Email: contact@reaplex.com
🌐 Website: https://reaplex.com